Booking
The sending of the on-line booking form confirms your acceptance of the terms and conditions set out below and as may from time to time be changed and shall be binding on all persons stated on the booking form. Bookings are only valid after the booking form has been completed, signed and received by the owner along with the appropriate deposit/full payment and the owner has confirmed the booking in writing to the guest.
The person who signs the booking form certifies that he/she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the booking form, including those added or subtracted at a later date. The signatory must be a member of the party occupying the property and must be over 21 years of age.
Security Deposit
The security deposit will be returned to the Guest 14 days after completion of the holiday provided no damage or loss is reported by the owners Management Company. If damage reported exceeds the £200/$300 we reserve the right to claim this from the Guest. The guest agrees to pay the full cost of any breakages. Loss or damage to the property. The Owners Management Company shall be the sole arbitrators on cause of damage or loss.
Any damage found on arrival should be reported to the Management Company within 24 hours of arrival to avoid yourself being blamed for the damage. If not reported in time we will assume you caused the damage and reserve the right to claim repairs against your security deposit.
Cancellations
If full payment and Security Deposit are not received 10 weeks prior to departure we reserve the right to consider the booking as cancelled.
Verbal notice of cancellation will be accepted provided it is confirmed in writing. You are advised to take out insurance against cancellation as the following conditions apply. The owner shall be entitled to retain all payments already made (except the security deposit). If not already paid the balance of the rental charge as follows:
- 6 - 10 weeks notice 50 percent of cost
- 5 weeks or less notice – full forfeiture of the rental cost
Responsibilities
We are not always able to control the components of your rental and it is possible that advertised facilities may be withdrawn or changed due to circumstances beyond our control for which we cannot accept responsibility. We sincerely hope you do not have cause for complaint during your stay but in the unlikely event that you wish to register a complaint during your holiday, please contact the Property Manager immediately and follow this up with a letter. Give a copy to them and a copy to us on your return.British citizens travelling on the Visa Waiver Scheme and staying less than 90 days should hold a full British Passport which is valid for at least 90 days following their entry into the US. All other nationalities should contact the US Embassy for further information.
Party Size
The maximum capacity that our villa is licensed for is 8. Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to. The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property. No pets are permitted. Persons under 21 years of age are not acceptable unless accompanied by parents or responsible adults. The property is fully licensed for short-term rentals in Florida. The owners reserve the right to refuse admittance if this condition is not met. Failure to comply will render the booking void and no compensation will be paid.
Smoking/Pets
For the safety and comfort of all our guests smoking is not permitted within the property. No pets are allowed.
Liability
The Owner does not accept any liability for injury, damage or loss caused for any reason or for any claim made as a result of this booking and or subsequent holiday. The Guest is responsible for taking out adequate insurance policies to cover all risks. This waiver also applies to people visiting the property as a guest of the Guests.
The owner does not accept liability for injury, damage or loss caused, or any such claim by a third party as a consequence of the actions of the Guest(s) and other people occupying the property during the period of the rental.The Owner and their agents will not be liable for any loss or delay occasioned by any of the following. Strikes, Riots, Political Unrest, War or threat of War, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports, hurricanes, or any other event beyond our control
Arrival and Departure
The villa will be available for occupancy from 4.00pm on the date of arrival and must be vacated by 10.00am (prompt) on the day of departure.
Pool
Pool Heating will be switched on during the day ordered and may take some time to heat the pool to optimum temperatures. Having ordered pool heating the Owner is not responsible for the weather and if it is warmer than expected pool heating will still have to be paid for. The Pool Blanket should be used when the Pool is not in use (especially at night) or the heater will not function properly.The heater is a mechanical device and as with any mechanical device it can be subject to electrical/mechanical failure. If such an occurrence was to happen every effort will be made to repair the heater. If Pool Heat has been paid for we will refund only the days the heater was not working. We cannot and will not refund anything that has not been paid for.The pool is cleaned and chemically balanced every week for your safety and comfort; however on the rare occasion it may be necessary to apply extra chemicals to the pool to maintain safe and correct levels. Should this occur during your stay it will be necessary for you to stay out of the pool for a period of 12 -24 hours for safety reasons.
Force Majeure
The owner or the management company accept no responsibility whatsoever and no compensation or any other payment will be made if any cancellation or change to the terms of the booking becomes necessary due to war or threat of war, riots, civil commotion, terrorist activities, industrial disputes, natural and nuclear disasters, fire, flood, adverse weather conditions, building or construction in progress within the community, technical problems with transportation, closure or congestion of airports, alterations or cancellation of schedules by carriers, or any other events beyond our control.
Owners Access
The owners or their management company shall be allowed access at any reasonable time during your stay.
Insurance
WE STRONGLY ADVISE ALL OUR GUESTS TO TAKE OUT TRAVEL INSURANCE FOR THE WHOLE OF YOUR PARTY WHICH INCLUDES CANCELLATION COVER AS SOON AS YOU HAVE BOOKED ANY PART OF YOUR HOLIDAY OR VACATION. NON U.S. GUESTS ARE ALSO ADVISED TO TAKE A POLICY WHICH INCLUDES MEDICAL COVER. IF YOU DO NOT TAKE OUT INSURANCE YOU NEED TO BE AWARE THAT YOU WILL BE PERSONALLY RESPONSIBLE FOR ANY CANCELLATION CHARGES WHICH MAY BECOME DUE.